Delete your Health Companion account

Last updated: September 28, 2026

From inside the app (fastest)

1. Open the app (on your phone or the website) and sign in with the account you want to delete.
2. Go to Settings → Your data → Advanced options → “Delete my account and data”.
3. Read what will happen, type “Delete” to confirm, then confirm once more.

Your account and all your data are deleted from our servers immediately, together with the data on the device you deleted from. Your other devices are signed out of the account and keep their data (we never erase a device remotely — except the browser copy on the website, which is erased from every browser that was signed in to your account).

Without the app

If you no longer have a device with the app, email [email protected] from your account's own email with the subject “Delete account”. We check that the email is the account's email, then delete the account and confirm to you within 30 days at most. (If your email is a private relay address from your sign-in provider, send from that same relay address.)

What is deleted

Your account, your email and name, the devices on your account, and everything uploaded to your account — including health data, your profile photo and your dish photos — plus your consent record and any coach reply you reported.

What may remain, and for how long

Backups of our databases are deleted automatically within ninety days. Your subscription stays tied to your store account (the App Store or Google Play) — cancel it in the store's subscription settings; purchase records at the store follow its own policy. Data on your devices stays there until you delete the app or erase it in Settings → Your data → Advanced options → “Delete all data and start over”.

Nothing can be recovered after deletion. If you want a clean slate while keeping your account, “Start over” in the app hides what is in your account for thirty days, during which you can undo.

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